How OneRx works
General FAQs about OneRx — who can use it, where answers come from, how patient information is handled, and the controls available to you.
Updated: September 2026
Answers are built from primary literature and published guidelines, with sources shown for every claim.
Pharma or industry partners cannot shape, rank, or alter clinical answers.
You decide what to enter, what to keep, and what to delete — in line with India's DPDP Act.
General FAQs
What is OneRx?
OneRx is an AI-powered clinical decision support platform for oncology. You ask a clinical question — about a regimen, a biomarker, a drug interaction, a staging nuance — and OneRx returns a synthesised, referenced answer drawn from current evidence.
It is built for use at the point of care: answers are designed to be read in under a minute and every statement links back to its source.
Who can use OneRx?
OneRx is available to registered medical practitioners. During sign-up we ask for your registration details so that we can confirm you are a clinician. Residents and medical students may use OneRx under a supervising clinician's account.
OneRx is not intended for patients or caregivers. If you are a patient, please speak with your treating doctor.
Do pharmaceutical companies influence the answers OneRx gives me?
No. Clinical answers are generated from the evidence base alone. OneRx works with pharmaceutical and industry partners on medical education and awareness initiatives, but those relationships run on entirely separate systems from the clinical answer engine. No partner has the ability to shape, rank, promote, or alter any answer, and no partner receives your queries.
Where OneRx surfaces a sponsored educational resource, it is clearly labelled as such and shown separately from the clinical answer.
Where do answers come from?
OneRx draws on primary peer-reviewed literature (trial publications, meta-analyses, regulatory labels) and cross-checks conclusions against major published guidelines. When an answer is consistent with a guideline recommendation, OneRx notes that concurrence; it does not reproduce guideline text.
Every answer includes citations. If a claim cannot be traced to a verifiable source, OneRx is designed to say so rather than fill the gap.
How does OneRx decide what to include in an answer?
Each query passes through a multi-stage retrieval and verification pipeline. In brief:
- The question is parsed for the clinical intent — disease, setting, line of therapy, biomarkers, and patient factors you provide.
- Relevant sources are retrieved and checked for recency, relevance to the stated indication, and study quality.
- The synthesised answer is verified against the retrieved sources before it is shown to you.
OneRx prioritises recent, high-quality evidence, and flags where evidence is limited, conflicting, or extrapolated.
How accurate is OneRx?
OneRx outputs are continuously audited against source literature and benchmarked against comparable tools. Results from our prospective validation study, PRECISION-AI, are available at onerx.ai.
No decision support tool is infallible. Always apply your own clinical judgement, and report any answer you believe is incorrect (see How can I report an incorrect answer?).
Patient data & privacy
Should I enter patient details into OneRx?
Enter only the clinical information needed for the question — for example age band, sex, stage, histology, biomarkers, prior lines of therapy, and relevant comorbidities. Do not enter names, contact details, hospital IDs, or other direct identifiers. OneRx does not need them to answer your question.
How is my data stored and protected?
OneRx operates under India's Digital Personal Data Protection (DPDP) Act. Query data is stored on servers located in India, encrypted in transit and at rest, and access is limited to authorised staff for support and quality purposes.
Your queries are not used to train third-party AI models, and are never sold.
Do you share my queries with anyone?
No. Your queries and your query history are not shared with pharmaceutical companies, hospitals, or any other third party. Partners only ever receive aggregated, non-identifying usage information (for example, the total number of questions asked about a therapeutic area in a month).
Is my query history used to personalise answers?
No. Each answer is based only on the question you ask and the context you provide in that conversation. OneRx does not use your past queries or profile to personalise answers, so there is no personalisation setting to manage. Query data may be used to improve product quality in aggregate.
Your controls
Can I control my OneRx experience?
Yes. From Settings you can:
- View, export, or delete your query history
- Update your professional profile and registration details
- Delete your account and associated data
What happens when I delete data?
Deleted queries are removed from your visible history immediately and purged from our systems within 30 days, except where retention is required by law or for regulatory record-keeping.
How can I report an incorrect answer?
Tap the flag icon beneath any answer and choose Report answer. Tell us what looks wrong — a mis-stated efficacy figure, an outdated source, a missed contraindication. Reports go directly to our clinical quality team and are reviewed against the source literature. You can also write to mails@originbluy.com.
Safety
Will OneRx give patient-specific treatment instructions?
OneRx provides evidence summaries and options relevant to the clinical picture you describe. It does not issue prescriptions, calculate individual doses for administration, or replace a tumour board or a treating clinician's decision. Final decisions rest with you.
Can OneRx be used in emergencies?
OneRx is not designed for emergency or time-critical decisions. In an emergency, follow your institution's protocols.